Fixed Price Servicing

Warranty Plan Term and Servicing Requirements

Thank you for purchasing Your Inchcape Protected quality Vehicle. The conditions of the contract commence on the Delivery Date and the benefits commence on the Benefits Commencement Date. Subject to your compliance with the conditions contained in the warranty plan booklet, the term of the Contract shall continue until the earlier to occur of the date that it is 3 years from the Benefits Commencement Date or the Vehicle travelling in excess of the Expiry Kilometres, unless otherwise determined in accordance with the terms of the Contract.

To avoid any misunderstanding, please read this carefully.

An important condition of the Warranty Plan, is that the Vehicle must be serviced by an Inchcape Protected Dealer, during both the Manufacturer's Warranty term (in accordance with the manufacturer's requirements) and also the Inchcape Protected Warranty term until both periods expire. After the expiry of the Manufacturer's Warranty period and upon commencement of the Inchcape Protected Warranty period, you can enjoy the Inchcape Protected six month or 10,000 km (whichever occurs first) fixed price service plan. It is the responsibility of the Customer to ensure these services are performed and that the service details are recorded correctly on Your Warranty Plan documents. Failure to do so will void the Warranty Plan without further notice. It is the responsibility of the Customer to check coolant and oil levels on a regular basis. The Company will not be responsible for failure due to lack of appropriate oil or coolant.

In simple terms, the Company will repair or replace covered components, to the limits of the warranty plan, if you have the vehicle serviced by an Inchcape Protected dealer.

After the expiry of any Manufacturer's Warranty period we will agree to service your Vehicle under the Inchcape Protected six-monthly/10,000 km fixed price service plan at the price quoted on the Customer Contract Page. The Inchcape Protected six-monthly/10,000 km fixed price service plan includes:

• Oil change with quality brand motor oil
• Replace oil filter
• Check condition of automatic transmission fluid (where applicable)
• Lube all doors and locks as required
• Check and top up all fluid levels including battery, brake, power steering, radiator and windscreen washers
• Inspect engine belts (external only)
• Inspect condition and pressure of all tyres,including spare
• Inspect cooling system
• Inspect complete exhaust system
• Check front and rear brake material and rotors for excessive wear
• Check operation and adjust hand brake
• Check condition of air filter
• Check operation of all lights
• Check operation of all instruments
• Test wipers and inspect wiper blades
• Check air conditioning operation (where fitted)
• Check steering and all suspension components
• Complete visual inspection of under carriage
• Conduct road test

Total price including parts, oil & labour is shown on your Customer Contract Page.

Servicing is necessary to maintain your Vehicle in good condition. You will be advised of any defect found. Any items covered by the Warranty Plan will be repaired at a mutually convenient time in accordance with the terms of the plan. In the event any additional work is required, we will refer any other required repairs or defects outside of this warranty, to you for your approval, prior to any work being commenced.

Please note that whilst the Inchcape Protected fixed price service plan is intended to cover part of your Vehicle's regular servicing needs during its lifetime, it is NOT a substitute for the full Manufacturer's service requirements for your Vehicle. In order to meet the Manufacturer's service requirements your Vehicle will require additional periodical maintenance on specific items from time to time. These will be at additional cost to you. For example, automatic transmission servicing, timing belt replacement, spark plugs, brake fluid or engine coolant replacement will be required at the manufacturer's recommended intervals.