Fixed Price Servicing

Warranty Plan Term and Servicing Requirements

Thank you for purchasing Your Inchcape Protected quality used Vehicle.

The conditions of the Contract commence on the Delivery Date and the benefits commence on the later to occur of either the Delivery Date, the expiry of the full Manufacturer's Warranty or Dealer's Statutory Warranty provided with the Vehicle and, subject to your compliance with the conditions contained in the Warranty Plan booklet, will continue until the expiry date or expiry kilometres shown on the Customer Application Page of the Warranty Plan booklet.

To avoid any misunderstanding, please read this carefully.

Two important conditions of the warranty plan are:

1. You will enjoy the benefits of the Inchcape Protected Warranty if the Vehicle is serviced by an Inchcape Protected Dealer, during both the Manufacturers Warranty (in accordance with the manufacturer's requirements) and also the Inchcape Protected Warranty until both periods expire. After the expiry of the Manufacturer's Warranty period and upon commencement of the Inchcape Protected Warranty, you can enjoy the Inchcape Protected six month or 10,000 km (whichever occurs first) fixed price service plan. It is the responsibility of the Customer to ensure these services are performed and that the service details are recorded correctly on Your Warranty Plan documents. Failure to do so will void the Warranty Plan without further notice. It is the responsibility of the Customer to check coolant and oil levels on a regular basis. The Company will not be responsible for failure due to lack of appropriate oil or coolant.
2. Your Vehicle MUST be returned to an INCHCAPE PROTECTED DEALER for servicing during the Term of the Contract (as defined on the Customer Application Page). Other servicing will not be approved or recognised.

In simple terms, the company will repair or replace covered components, to the limits of the warranty plan, if you have the vehicle serviced by an Inchcape Protected dealer.

After the expiry of any Manufacturer's Warranty period we will agree to service your Vehicle under the Inchcape Protected six-monthly/10,000 km fixed price service plan at the price quoted on the Customer Application Page of the Warranty Plan booklet. The Inchcape Protected six-monthly/10,000 km fixed price service plan includes:

• Oil change with quality brand motor oil
• Replace oil filter
• Check condition of automatic transmission fluid (where applicable)
• Lube all doors and locks as required
• Check and top up all fluid levels including battery, brake, power steering, radiator and windscreen washers
• Inspect engine belts (external only)
• Inspect condition and pressure of all tyres,including spare
• Inspect cooling system
• Inspect complete exhaust system
• Check front and rear brake material and rotors for excessive wear
• Check operation and adjust hand brake
• Check condition of air filter
• Check operation of all lights
• Check operation of all instruments
• Test wipers and inspect wiper blades
• Check air conditioning operation (where fitted)
• Check steering and all suspension components
• Complete visual inspection of under carriage
• Conduct road test

Total price including parts, oil & labour is shown on the Customer Application Page of the Warranty Plan booklet.

Servicing is necessary to maintain your Vehicle in good condition. You will be advised of any defect found. Any items covered by the Warranty Plan will be repaired at a mutually convenient time in accordance with the terms of the plan. In the event any additional work is required, we will refer any other required repairs or defects outside of this warranty, to you for your approval, prior to any work being commenced.

Please note that whilst the Inchcape Protected fixed price service plan is intended to cover part of your Vehicle's regular servicing needs during its lifetime, it is NOT a substitute for the full Manufacturer's service requirements for your Vehicle. In order to meet the Manufacturer's service requirements your Vehicle will require additional periodical maintenance on specific items from time to time. These will be at additional cost to you. For example, automatic transmission servicing, timing belt replacement, spark plugs, brake fluid or engine coolant replacement will be required at the manufacturer's recommended intervals.