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Welcome to Inchcape

160 Years of History

Our story started in 1847 and is the tale of a great commercial dynasty founded by four intrepid Scotsmen who shared the pioneering spirit, and who dared to create a trading empire. Shipping merchants by trade, they were always looking to innovate and stay one step ahead of the competition. These courageous and visionary businessmen grew their company to international success, and established the reputation of caring for their customers that survives them.

Inchcape Today

Today, we are one of the world's largest independent automotive retailers. Across the far corners of the globe, we sell a car every two minutes! Operating in nearly thirty countries, Inchcape represent 18 brands and serves hundreds of thousands of customers throughout the world. In many markets, we enjoy pole position. We are determined to follow in the footsteps of our forefathers and become the retail motor industry leader of the 21st Century.

Our Core Purpose

At its heart, our focus is to create an experience for you, our customer, that exceeds your expectation. We make dreams happen for you, and in fulfilling those dreams we've set ourselves a challenge - we want to be the team that creates the 'Ultimate Customer Experience' in automotive retailing. We know it's ambitious... but we know we are the team that can do it for you.




Dear Valued Customer

Thank you for purchasing your vehicle from an Inchcape retail centre.

We appreciate the opportunity you have given us, and will endeavour to make this purchase experience professional and pleasurable.

The Inchcape Protected warranty provides you with additional protection for your vehicle within the limits and guidelines of the particular plan that you have chosen, as set out in the Warranty Plan booklet.

In addition, we draw your attention to the series of vouchers within the Warranty Plan booklet, which can save you hundreds of dollars. It's our way of recognising you as a valued customer.

So, welcome to Inchcape - one of the largest independent automotive retailers in the world, and committed to Australia's future.


Chris Cassar
Retail Director
Inchcape Automotive Retail